84 customer service placements in Malaysia

Project details:

One of the fastest growing technology start-ups in Asia, providing travel-based solutions, initially needed a recruitment partner to source and hire 33 customer service-related positions, many with specific language requirements.


Location: Malaysia
Type of project: Recruitment project on demand
Size of the project: Less than 100 people
Timeframe: 4 months
Functions: Travel
Placements: 84


The Brief:

  • We mobilized a team of four people, including a Project Leader, a TA Specialist and two Sourcing Specialists to work on site with the client
  • Candidates were sourced via our internal database, job boards, the client’s Applicant Tracking System (ATS), social media platforms and a number of targeted campus recruitment drives
  • Given specific language requirements were needed, 30% of successful hires came through our employee referral incentive scheme

In a short period of time, hiring needs grew considerably which resulted in Page Resourcing filling 84 positions in a four-month period.


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Shantinee Mahendran

  Shantinee Mahendran

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